Hello Bluff,

Welcome to the THIRD edition of the Mitsol Fibre To The Home Bluff Scoop, keeping you in the fibre loop. This newsletter will keep you up to date with the status of all Mitsol fibre builds on the Bluff and provide you with some important facts about fibre.

If you missed our previous newsletter, Edition TWO, not to worry, Click Here.

Mitsol Fibre Build Progress Report

Grosvenor – Civil work is 100% completed, Fibre work is 50% completed, and we will start to bring certain blocks live within this suburb by the end of May. We are taking orders and will start to book your home installations.

Fynnlands – Civil work was halted at 5% completion; but was kicked off again on 24th May and will start to bring certain blocks live within this suburb by Mid-End June. We are taking orders and will start to book your home installations.

Choosing The Internet Package That Ticks All Your Boxes

We are often asked the question by customers, “What internet package should I go for?”.
So here’s a little guideline when considering which internet package best suits your needs.

1. Speed! This will be determined by how many users are in your home, how many devices connected simultaneously, and what content you are using the internet for.

Here’s a little table to guide you.

2. Budget! Although Promo’s are attractive, and in some cases can offer instant savings, if you are needing to budget for realistic future expenses, always read the T’s&C’s. Where some deals will offer you an instant saving over a short-term period, once the promo is up they may not necessarily be the most cost effective in the long run. Make sure you are aware of the standard retail price once the promo is up, and most importantly, that you have budgeted for that increase.

3. FREE!! Let’s be real, nothing in life is FREE! Again, always make sure you read the fine print and T’s&C’s when something is advertised for FREE. Majority of the time, FREE installations and FREE routers are offered on a month-to-month term, but most promo’s will include a “Claw back” clause, in the fine print, should you cancel your service within a certain period, the ISP will then bill what was originally FREE (Setup, Installation possibly a router). So realistically, that “month-to-month” service is actually a “contract” which is subject to a fixed term for you to qualify for the FREE stuff.

Cancel Your Obsolete Telkom Lines


Did you know that once your fibre has been installed you can then cancel ALL your Telkom services (ADSL + Analog Line Rental). You can keep your telephone number by porting it to your preferred ISP, this will save you having to continue paying Telkom a line rental. This service is commonly known as VoIP (voice over IP).

The VoIP call rates differ from ISP to ISP, so we recommend you request a rate structure from your preferred ISP. In our experience the ISP rates are really competitive and are typically 30% cheaper than Telkom.
If your next question is, “Can I use my existing analogue phone for VoIP services?”. The answer is unfortunately, NO. You will require a VoIP phone and your preferred ISP can assist you with a quotation.

What Is The Difference Between Wifi And Internet?

Internet is a service provided to you by your Internet service provider (ISP), which is delivered to your property via a fixed-line fibre connection, and this is connected into an ISP supplied router installed in your home. This router may be Wi-Fi enabled which will allow any internal Wi-Fi enabled device to access the internet.

Wi-Fi enables you to connect one device to another, wirelessly (without cables). The Wi-Fi signal in your home is distributed to your devices via a router, which enables your devices to connect to the internet via your internal Wi-Fi network, however, this signal does not necessarily extend throughout your property. A technical expert from your ISP can suggest solutions to ensure that your Wi-Fi signal covers maximum area within your property, but this may require additional Wi-Fi range extenders.

For more reliable connections such as TVs, Desktops servers etc. we suggest cabling these devices using a LAN cable into the same router.

Fibre to the home illustration

Cool Tech Tip

To view Cool Ideas fibre packages over Mitsol Fibre, Click Here

Have Any Questions?

Our Fibre To The Home FAQ document will answer any questions or address any concerns you may have regarding the installation of fibre to your property.